You understand that the purpose of Thrive’s programmes is to provide safe exercise, nutrition and related guidelines to improve general health and fitness. Exercise may include:
- Cardiovascular activities, with or without the use of machines, such as running, jogging, walking, cycling, steps and other aerobic activities.
- Resistance training activities using, for example, resistance machines, free weights, suspension training equipment, resistance bands and other equipment.
- Flexibility exercises to improve movement around joints and their range of motion.
Exercise programmes are designed to place a gradually increasing workload on the cardiovascular and muscular systems and thereby improve their function. The reaction of the cardiovascular and muscular systems to such exercise cannot be predicted with complete accuracy. There is a risk of other changes that might occur during or following exercise. These changes could, amongst other things, relate to blood pressure and/or heart rate and could result in death or serious injury.
You understand that you are responsible for monitoring your own condition throughout all exercise programmes and that should any unusual symptoms occur, you will stop and take appropriate action. You are free to stop training at any time. If you have any questions, please ask for help.
You release Ian Locke and Thrive Personal Training Limited, its directors, officers and associates from any liability with respect to any damage or injury which may be suffered whilst exercising or following other guidelines.
Online training & nutrition programmes
Payment is required in advance, either by bank transfer or card payment (via Stripe, PayPal or other similar service). Once received, you will receive the programme details as soon as possible. To avoid overwhelming you with information to read, you will receive updates for future periods as the weeks move on.
Where online programmes are a monthly subscription service, you are recommended to set up a monthly standing order for future months, unless this is arrange through Thrive. Further months’ programmes will not be sent and access to Thrive’s services (including through any apps or web services) may be restricted until payment has been received.
Once payment has been received and the programme details have been sent, cancellation and refunds are not allowed for that month. You can however cancel future months at any time before further details are sent or online access is made available. As the online nutrition coaching element of any training programme runs for 12 months, if you decide to continue this element beyond the training plans, you will be charged the standard monthly rate for online nutrition coaching for the remaining period.
Thrive (or its associates) has copyright over any documents sent to you or materials made available online. That means you cannot copy, distribute or otherwise share them in any way other than for your own use.
If you have any health conditions affected by nutrition or exercise, then you should consult with your GP before commencing the programme. If your health status changes in a way which you think may impact your ability to participate in the programme, you should speak to your GP and let Thrive know.
Face-to-face products & services
Payment is required in advance, either by bank transfer or card payment (via Stripe, PayPal or similar service). If paying on the day, please bring cash with you.
Thrive will be as flexible as possible in moving appointments, however please give at least 24 hours’ notice (excluding weekends) should you need to make changes. Shorter notice means you will still be charged for that appointment. Refunds for unused sessions will be made on a pro-rata basis if requested.
Training sessions last for one hour, including time for warm up, exercise and stretching. Feel free to arrive a few minutes early to get changed and ready to go, but please be considerate of other clients.
You expect Thrive to bring its A-game and in return you are expected to be prepared for the session. That means having appropriate clothing, being appropriately nourished and being able to train without distractions. This is your time. Capitalise on it.
If your health status has changed in a way which you think may impact your ability to participate in the training programme, you should notify Thrive at or before the beginning of the training session.
By engaging with Thrive, you confirm that any information provided by you to Thrive has been provided honestly, including during any consultation and in any questionnaires and forms, and that you agree to the terms and conditions above.